Sewing service
Has a button fallen off your shirt? We will sew it back on free of charge, just contact us at the reception. Other sewing work can be done outside the clinic for an additional charge. You will be informed of the time of return of the garment after consultation. Would you like to carry out the repair yourself? We will be happy to provide you with a sewing kit at the reception.
Shoe chains (spikes)
Especially when the paths at night freeze, our winter hiking paths can sometimes become very slippery and icy. You are welcome to borrow shoe chains (spikes) free of charge at the reception.
Shoe shine machine & shoe shine accessories
A shoeshine machine as well as the utensils are located on the 1st basement floor in the ski boot room.
Shoeshine service
On request, we will be happy to clean your shoes according to your needs - Please hand in your shoes directly at the reception desk.
Shops
Opening hours are normally from 8.00 to 12.00 am and from 2.00 to 6.30 pm. Wednesday afternoons many shops are closed. On Saturdays, most shops are open until 4.00 or 5.00 pm. Shop opening hours can vary and are not always the same.
Shower mat/ Shower chair
We are happy to provide you with a shower mat and/or a shower chair on request. The floors of the bathrooms are already non-slip.
Ski service over night
Skis/snowboards are collected from the ski room by our neighbours Hari Sport by 6 p.m., serviced and returned to the ski room the same evening. Please contact reception to book or for further information.
Ski and winter hiking tickets
Early bookers benefit – the earlier you book, the cheaper the prices. Tickets can be booked in the ticket shop before arrival and then collected from us at reception using a collection code (excluding key card deposit of CHF 5). Every ticket is automatically insured free of charge. All information can be found here. You can also purchase tickets directly from us at reception.
Ski bus
The local bus is included in the guest card and takes you comfortably to the valley station of the Engstligen cable car (Unter dem Birg) or to the Mineralquelle (2 minutes' walk from the Silleren cable car). During rush hours we recommend using the bus instead of the village railway.
The Portenier bus between Gilbach - Bergläger - Geils is included in the ski pass, but not in the guest card.
Ski storage
Instead of lugging your skis, simply deposit them!
Oester Sport offers a ski depot at the valley station of the Silleren cable car. Leave your equipment in the ski storage in the evening. The next day your equipment will be ready and your boots will be nice and dry. CHF 4 per pair of boots or per pair of skis per night.
Skills Area Nevada
The Skills Area covers four areas on around 2200 m2. A pump track on about 600 m2, a jump line with 3 jumps between 2 - 3m in length, a mountain bike trail with various skills sections and a lounge area with seating. Use is free of charge. There are benches with fireplaces and a raised herb bed all around.
Ski room/Ski boot room
Both rooms are located on the 1st basement floor. Please use the side entrance on the left side with your room keys. The first room is the ski room, at the end of the corridor is the boot room. The following can be stored there:
- Ski / Snowboard
- Ski boots and poles
- Cross-country skis
- Sledge / Bobsleigh
- Hiking boots
Sledge
Sledging in the sledge paradise of Tschentenalp or rather on the 5km-long slope of Sillerenbühl? You are welcome to use the sledges labeled "Hotel Adler" in the shoe room (1st basement) free of charge and without prior notice. We ask you to report any damage to the reception.
Slippers
Sustainability is a matter close to our hearts: we do not provide disposable bathing shoes, which cause tons of waste in the hotel industry every year. If you don't have your own bathing shoes, you can buy the sustainable cork flip-flops in various sizes (S: 36-39 or L: 44-48) at the reception and then take them home with you.
Smoking
All our rooms are smoke-free. If you do not want to give up your pleasure, there is an ashtray on each balcony. Tobacco products can be found either at the kiosk at the end of the street or in the Coop. We have matchboxes at the reception.
Snowshoes
Depending on the weekly program, you can take part in a guided snowshoe hike free of charge. If you prefer to walk through the snow on your own, you can borrow snowshoes and poles free of charge at the reception.
Snowsports school
Get tips from the pros?
For cross-country & ski lessons please contact:
Swiss Snowsports School Adelboden Tel. 033 673 80 90
For snowboard lessons
Crazy Sports Ltd. Tel. 033 673 30 00
Swiss Snowsports School Adelboden Tel. 033 673 80 90
